Shipping Policy
At Vital Cacao, we strive to ensure your order arrives quickly, safely, and with care.
Processing Time
- Orders are typically processed and shipped within 1 to 2 business days.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Destinations
We currently ship to the following countries:
- Netherlands (NL)
- Germany (DE)
- United Kingdom (GB)
- United States (US)
- Canada (CA)
- Australia (AU)
Shipping Rates
🚚 Free Standard Shipping on all orders — no minimum spend
Estimated Delivery Times
Delivery times are estimates after dispatch and may vary depending on your location and carrier delays beyond our control.
| Country | Estimated Delivery |
|---|---|
| Netherlands (NL) | 7–15 days |
| Germany (DE) | 7–18 days |
| United Kingdom (GB) | 6–11 days |
| Canada (CA) | 7–9 days |
| Australia (AU) | 6–15 days |
| United States (US) | 7–18 days |
Order Tracking
Once your order ships, you will receive a tracking number via email to follow your package.
Delays / Incorrect Address
Please ensure your shipping address is correct at checkout. If an order is shipped to an incorrect address provided by the customer, we may not be able to replace or refund it.
Shipping delays can occur due to carrier issues, weather, peak seasons, or customs processing where applicable.
Questions
If you have any questions about your order or shipping, please contact us at vitalcacao@outlook.com.
